We’ve been working with Reynaers for several years and have been consistently impressed with the design and quality of its innovative products – so much so that I’ve recently installed Reynaers’ CP 130 lift and slide door system in my own home.
We specify Reynaers’ products on the majority of our projects as they are an attractive and affordable option within our designs.
It is fantastic to work with the team and their commitment to excellence and attention to detail is second to none. They are friendly, informative and reliable and a real pleasure to deal with.
Recently we’ve been dealing with quite a challenging acoustic sensibility in a building next to a night club on a busy road. We’ve asked Reynaers to give us advice on quite a challenging technical solution to an acoustic problem that’s applied to us by planning permission. The team was able to give us advice and certainty to move forward and that was very valuable at that stage in the project. When we are looking at aluminium systems we are looking for good sight lines, a good amount of glazing, good daylight into the building, good thermal performance from the frame as well as the glazing, sharp products with clean edges and good colours that Reynaers offers.
I would recommend Reynaers because we’ve had good experience previously and when we work with them on projects they often go the extra mile and give us the inputs we need to supply technical responsibilities – that’s why we work with them over and over again.
"We worked with Reynaers products on the Dalston Lane project as part of the Hackney development. We used Reynaers sliding doors, curtain walling and windows on the project as well as their sliding system - GP51. GP51 provided an ideal modular solution for glazing balconies which allowed us to create winter gardens, opening up the balconies to residents all year round and further extending the usable space in the apartments."
"The Princesshay development was a challenge and we were pleased to be able to utilise Reynaers systems for specific applications. The environmental factor, particularly in respect of both the use of recycled materials and complying with forthcoming legislation, was an important consideration."
We’re a delivery practice so it’s very important for us to get technical information right up front and Reynaers gives us that early input into what we need to get projects going.
The reason that we use Reynaers products is they’re tried, they’re tested and we get great after sales service. Reynaers’ Consult Design Manager John Campbell is always there to help us understand which products to use and the company’s flexibility to the design approach is very good.
When it comes to bespoke details, Reynaers has always been extremely helpful and provided a physical technical solution that we could implement.
Using our diverse range of projects that we have in the practice Reynaers has always given us the opportunity to talk through and discuss the options that are available. We have had great customer service from Reynaers, they seem to be very attentive, and give fast responses to any queries that we have. Reynaers seems to have a very complete product range which has been developed over 50 years, with new exciting products coming forward.
Reynaers has provided us with a series of systems that have met and exceeded the thermal performance levels that we require as architects.
We have certain levels that we need to achieve and we haven’t had any issues whatsoever, especially in terms of technical support to be able to achieve those levels.
What I’m looking for in a good aluminium system is a great aesthetic, a very good, technically sound product and something that I know is going to perform throughout the longevity of its lifetime.
I think Reynaers produces a good quality product, at good value. One of its strongest attributes is the customer service and technical knowledge that it can provide. Working with Reynaers has been a good process. I would recommend it – it has produced a good quality system that has performed.
Compliance is probably the biggest issue we face on a daily basis. In the UK there are a huge amount of compliance requirements that are attributable to residential developments.
I think that Reynaers has been very successful in trying to meet those challenges. There’s a good testing regime and we are able to get a lot of our technical requirements over the
Reynaers’ support is very good and it’s a two-way process: the guys have built up a very good relationship with Reynaers’ technical advisers. We have meetings every six weeks for them to find out what we’re doing, and also for us to find out what Reynaers is doing in development. We have dedicated technical advisors who we can speak to over the phone, get a quick response from and answer when our guys in the office are under pressure, and
that’s a very big factor for us using Reynaers.
We’ve been working with Reynaers for around three years on both the commercial and domestic side of the business. We’re just about to complete a big project in Wembley using CS 77 and are in the middle of a Barratt Homes project in South London.
We’re really happy with the customer service we get from Reynaers and the level of technical expertise is excellent. They’ve got a huge team and they support us – we’ve built up a very good relationship.
Reynaers are always willing to talk, listen and deliver, which is a big thing for us. We value having this close relationship with Reynaers and find their attentiveness is critical in winning business and ensuring we offer the best product and deliver to tight site schedules.
Reynaers consider all our requests as important and take them seriously. I feel very confident relying on the Reynaers’ team. The quality of the products is very good – there’s such a big product range to suit all requirements and all are of a high standard.
We’ve had several instances with planners asking for information and whenever we’ve phoned Reynaers the team has been very efficient with either sending us samples, getting a sales brief done, and technical information. The ability to download a lot of the information from its website has helped us – especially such as BIM models, architectural sections details and so on. I would recommend the Reynaers’ team, they are very efficient and helpful. You can phone them up and get a friendly voice at the end of the line, and get details of CAD sections and so on with no problems at all.